- Return and exchanges
Return and exchanges
Return and Exchange Policy
Mowtejewelry online shop do sell based on their excellent designs and proven reliability.
So the quality is guaranteed.
Also we have a QA team to test your ordered products are functioning correctly before they are packed and sent to you.
But you do need to confirm your size carefully before buying (a size measurement will be show below each items).
If you are not 100% satisfied with the quality of your purchase from Mowte.
you can return or exchange your items within 15 days from the delivered date.
1. Items received within 15 days from the delivered date.
2. Items received unused, undamaged and in original package.
3. Return shipping fee is paid by buyer.
4.Please prepare images of the defective beads and tracking number of the return
package in advance before filling an return application.